Doctap, 2023
Helping Doctap improve their online booking experience for same day GP consultation
UX Design
UI Design
Doctap is an online doctor appointment app helping people book same-day GP appointments. During Memorisely's UX/UI bootcamp, I worked with my team to improve the user experience and make this adventure even more enjoyable.
Workflow
Qualitative Research Interview
Synthesis with ChatGPT
Customer Journey Map
Rapid Ideation
Flow & Wireframes
Hi-fidelity prototype
Usability test
Documentation for developer handoff
Timeline
2023, 4 weeks
Tool
Figma & Figjam
Notion
Google Froms
Dovetail
Maze
Project overview
The product:
Doctap is an online doctor appointment app helping people book same-day GP appointments.
The goal:
The goal of this case study is to is to enhance the online doctor booking experience for Doctap users and increase the booking rate on their platform.